1. Check-in and Identity Verification

• Guests must present a valid government-issued ID for verification.

• Passport and visa details are required for international travelers.

• All identity documents are handled confidentially and stored as per legal requirements.

2. CCTV Surveillance

• For security reasons, common areas like lobbies, hallways, restaurants, and parking lots are monitored.

• CCTV footage is used strictly for security purposes and not shared publicly.

• Guest rooms and private areas are not under surveillance to maintain privacy.

3. Confidentiality of Guest Stays

• The hotel does not disclose guest room numbers or stay details to anyone without permission.

• Inquiries about guests are handled with strict confidentiality.

• Room keys and access are provided only to registered guests.

4. Wi-Fi and Internet Usage

• Free Wi-Fi is provided, but guests must comply with security and fair usage policies.

• Internet activity is not monitored, but illegal or inappropriate usage is prohibited.

• The hotel is not responsible for personal data shared over public Wi-Fi.

5. Compliance with Laws

• The hotel follows all local and international regulations.

• Government authorities may request guest information only under legal procedures.

• Alcoholic and inflammable substances are not allowed inside the room.

• Illegal weapons are also not allowed in the hotel.

• Opposite-sex persons are only allowed with proper documentation and hotel permission.

• Any valuable damages caused by customers will be paid by the customer at the current market value